+ Once you have received your order you can return or exchange your item in 15 days.
+ Please email firstname.lastname@example.org about your inquiry and we will send you our return address and related information on your refund/exchange.
+ In order your request to be confirmed, the item has to fulfill the following; item should include its original tags and bag. It should not be worn or have any damages.
+ The buyer is responsible for the cost of the return shipment. For the domestic returns the buyer will be given a discount code to use when returning an item with Yurtici Kargo.
+ After you send the item back, a refund invoice will be generated and sent to your email address.
+ It may take up to 5-7 days for the refund to be made to your registered debit/credit card.
+ If you receive a damaged or faulty item you can return it within 30 days of purchase and you will be refunded.
+ If you want to exchange your item for another size, you need to return and reorder. You won't be charged twice for the shipment.
Don't hesitate to email us, hello@ateliertenera for any other inquiries.